Effective Date: June 2025

1. Acceptance of Terms

By accessing our website or using our cleaning services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Services Provided

4 Seasons Cleaning Services offers residential and commercial cleaning services as outlined on our website. Services are subject to availability and may vary based on your location and service needs.

3. Appointments and Cancellations

• Appointments must be scheduled in advance via phone, email, or our website.

• We require at least 24 hours’ notice for cancellations or rescheduling.

• Late cancellations may be subject to a cancellation fee of up to 50% of the scheduled service cost.

4. Pricing and Payments

• All prices are provided prior to service and are subject to change based on scope and location.

• Payment is due upon completion of service unless otherwise agreed.

• We accept cash, major credit/debit cards, and other methods as stated on our website.

5. Customer Responsibilities

• Clients must provide safe access to the property and ensure all pets are secured during the cleaning.

• Please inform us in advance of any sensitive items, special instructions, or areas to avoid.

6. Satisfaction Guarantee

We strive to provide high-quality service. If you are not satisfied, please notify us within 24 hours of the service so we can make it right. Refunds or re-cleans are considered on a case-by-case basis.

7. Liability

• We are insured and take reasonable care when providing services.

• We are not liable for damages resulting from pre-existing conditions, improper installation, or wear and tear.

• Clients must report any issues within 24 hours of service.

8. Termination of Service

We reserve the right to terminate service at any time due to safety concerns, inappropriate behavior, non-payment, or violation of these Terms.

9. Intellectual Property

All content on our website, including logos, texts, and images, is the property of 4 Seasons Cleaning Services and may not be reproduced without written permission.

10. Changes to Terms

We may update these Terms and Conditions at any time. Updates will be posted on our website with the revised effective date.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

📍 4 Seasons Cleaning Services
📧 Email: [email protected]
📞 Phone: 1 (413) 406-6845
📠 Office: 1 (413) 399-6483
🌐 Website: 4seasonscleaningservicesma.com